LiveChat & Ticket system – web application

Asdata livechat funkcie

Built on a secure Open Source system.

  • Help Desk based on PHP and MySQL
  • Fast, flexible and pragmatic
  • Runs on any web server.
  • Just install PHP and MySQL
  • Highly customizable
  • Full access to the PHP code
Asdata livechat bezpečnosť

When it comes to privacy. Your website. Your customers. Your data.

  • All customer data remains on your server
  • No third party access
  • Works without cookies
  • Masked IP addresses
  • GDPR friendly

Don’t like reading manuals? Neither do we.

  • An intuitive user interface that speaks your language
  • Preconfigured installation
  • We will prepare a complete setup for you
Asdata livechat nasadenie

Web protection integration. Including notifications.

  • No modules specified
  • Simply add the code snippet to the footer
  • Individual chat buttons
  • For each of your websites

Support for more than 30 languages.

  • No hard-coded texts
  • Permanent changes
  • All texts can be edited
  • Language packs included
  • One click to download and install

Start chatting with clients today.

  • Active (automated) chat invitations
  • Offer a helping hand to your users and increase your conversion rate
  • All software texts can be changed
  • Email transcripts
  • Visitors will receive an email with a transcript of the chat
  • Integrated feedback

Better support. Less writing. Higher efficiency. Answer the most frequently asked questions using keyboard shortcuts.

  • Practical abbreviations
  • Answer recurring questions in a second
  • Quick search
  • If you forgot the shortcut, enter the word
Asdata livechat tikety

Simple ticketing system. Increase conversions when your support isn’t currently running.

  • Database knowledge and FAQ
  • Avoid multiple operators responding to the same case
  • Categories and channels
  • Prioritization
  • Ticket API function
  • Send and receive attachments
Asdata livechat zhrnutie

Reports, summary? Annual, monthly and daily reports on chats, tickets and website visitors.

  • Flawless integration
  • No additional installation is required
  • Individually configurable
  • Focus on what is important to you
  • Exportable HTML messages
  • Save as HTML or PDF file
Asdata livechat frázy

Recurring questions. Respond without writing.

An overview of the current traffic.